Account Manager (m/w/d)

Stellenbeschreibung

About MatchFast HR
MatchFast HR is a Berlin-based HR consultancy for startups. We are specialised in finding top startup talent in areas like sales, finance, and tech for high-growth, VC-backed startups, and scaleups in Germany. Our vast network (WHU, Uni Mannheim, Stanford GSB) helps us find talent quickly. Our founder is a serial entrepreneur who founded a venture fund and has worked at companies like Goldman Sachs, HV Capital, Rocket Internet, and others. He is also an active angel investor. Our clients and angel investments are funded by some of the world's most well-known investors, including Sequoia Capital, Y Combinator, and many others.

Tasks

As an Account Manager at MatchFast HR, you will be responsible for building and maintaining strong relationships with our clients. Your primary focus will be on ensuring the success of our clients' recruitment projects and identifying opportunities to help even beyond the pre-defined project scope. You will work closely with our internal team to coordinate project activities and ensure the timely delivery of high-quality solutions.

Your responsibilities

• Serve as the primary point of contact for our clients throughout the recruitment process
• Manage client expectations and provide regular updates on project progress
• Collaborate with our internal team to develop and implement recruitment strategies and solutions
• Conduct regular check-ins with clients to gather feedback and identify areas for improvement
• Provide guidance and support to clients throughout the recruitment process
• Maintain accurate and up-to-date client records and project documentation
• Stay up-to-date with industry trends and best practices to ensure the success of our clients' recruitment projects

Requirements

• Apprenticeship or Bachelor's degree in business a business related field
• First experience in account management or customer success, preferably in the recruiting or HR industry
• You have great English communication skills and are preferably fluent in German
• Strong problem-solving and decision-making abilities
• Proven track record of building and maintaining strong client relationships
• Ability to work independently and as part of a team
• High level of organisation and attention to detail
• Experience working in a startup environment is a plus
• Experience with CRM software and project management tools is a plus

Benefits

• Direct contact with high-profile founders, business angels, and C-levels of successful startups. This network will be a game-changer for your startup career
• Direct collaboration with an experienced serial entrepreneur incl. detailed feedback and mentorship sessions with you.
• Opportunity to take real (!) ownership of own projects and initiatives and drive them through until completion
• Flexible work environment: work from home or in the office
• Competitive compensation
• Opportunity to work with a dynamic and fast-growing team

If you are a driven and passionate individual with a track record of success in account management or customer success, we encourage you to apply for this exciting opportunity to join our team at MatchFast HR

The role is a full-time position with a start date asap. It can be performed remotely or in Berlin

Apply now and become part of our young and dynamic team. Do not hesitate to contact us if you have any questions. We look forward to hearing from you soon!

Kontakt

MatchFast HR