Customer Service Agent Czech (m/w/d)

Stellenbeschreibung

Some people know exactly how to make others feel special. They pay attention, listen carefully, and remember important details. These people have an eye for beauty - in others, in moments, in life. Maybe they have a calming presence or a no-nonsense manner or a peaceful approach or maybe they're just great at keeping cool in a difficult situation. No matter what their unique perspective is, they're the type of person you turn to when you have a question, need advice, or want guidance on the path forward. We're looking for these special people to help us support an award-winning client.

You: Have a passion for others. You are invested in delivering outstanding customer service in each and every interaction. Multi-task with the best of them. You think nothing of juggling multiple conversations, tasks, or priorities. Own the story. Once you start something, you're not satisfied until you've seen it through to completion. It's important to you to be able to sign your name to everything you do. Fearlessly jump right in. Nothing intimidates you; no one gets under your skin. You have a knack for keeping your head when those around you back down.

Our most successful candidates have:

• Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)
• Direct client contacts technical support experience
• Excellent verbal and written communication skills
• Strong problem-diagnosis and problem-solving skills
• Multi-tasking skills, showcased using several applications
• Ability to be goals oriented
• Strong communication skills and ability to express ideas clearly
• Fluent in English and Czech.

Wir freuen uns Sie kennenzulernen!

Kontakt

Workstation Customer Care