Customer Service Representative (m/w/d)

Stellenbeschreibung

Customer Service Representative (w/m/d)

For 30 years, Brunner´s Personnel Services has been successfully placing skilled professionals and managers in the Munich area. We also specialize in placing technical and engineering professionals. We are a member of the German Association of Personnel Service Providers (GVP).

We are looking for a full-time employee for our client in Munich for direct placement.

Customer Service Representative (w/m/d) Ihre Vorteile: Permanent employment contract in a dynamic company
Company pension scheme, travel expenses, accident insurance
Direct placement with the client 30 days of vacation, on-site cafeteria, thorough onboarding, and convenient transport links
Good transport links, thorough onboarding, development opportunities
Trusting collaboration, personal contact, fairness, collegiality, respect, and mutual support
Dies werden Ihre Aufgaben sein: Customer order/ forecast entry and open order/backlog maintenance (review, analyse and expedite backlog
Stock checks and security stock monitoring / maintenance
Identify, internally escalate and solve any potential delivery problem
Proactive follow up with customers on purchase orders
Be key interface between customer and factory planning organization to ensure optimal product supply and logistic service performance for the customer
Liaise with customer through all steps of the logistic process
Customer claim coordination
Ihre Qualifikation: English: Fluent (written & spoken)
German: Good working level (written & spoken)
Strong interpersonal and telephone communication skills
Pragmatic & accountable work style combined with good analytic skills and attention to detail
Willing to work according to set procedures
Strive for ownership & task conclusion
Good communication skills & good team worker; self-motivated with autonomous work-style
fluency with Excel and experience with data entry and data maintenance in MRP systems ideally Oracle
Business Diploma/College degree (Kaufmännische Ausbildung) or equivalent in e.g. import/export management
Ideally minimum 2 years experience in customer service, inside sales or import/export management, if possible in a similar market environment (electronic component manufacturer or distributor)
Interested? We look forward to getting to know you. Feel free to apply directly on our careers page!

Kontakt

Brunners Zeitarbeit GmbH
Frau Elke Thiel
80469 München