Customer Services Manager for Airbus (m/w/d)

Stellenbeschreibung

Take off with us!

We offer exciting projects at our renowned customer Airbus Operations and we are looking for a motivated employee for the position "Customer Services Manager" (m/f/d).

(Reference number: 0654NO2024AO)

Your tasks:

• Represents Airbus in front of customers by ensuring first class customer service
• Acts as the Customer Definition Centre (CDC) entry point for the various internal Airbus departments as well as the CDC technical team
• Prepare and drive an individual visit / guidance agenda for every customer
• Guarantees the on-time availability of dedicated experts and equipment for each customer meeting
• Represents Airbus in front of the involved Airbus cabin suppliers

Your profile:

• Completed studies in the field of Project management, business administration, industrial engineering, international management or a comparable qualification
• More than 4 years of professional experience in customer service
• More than 2 years of professional experience as an assistant
• Experience as a flight attendant is an advantage
• Basic knowledge of project and process management
• Fluent in German
• other languages are an advantage

We offer you:

• Permanent employment contract
• Perspective to be taken over at our customer
• Salaries above the general pay scale and incentive compensations (bonus)
• Equal pay model
• Company pension scheme with employer subsidy
• Well-directed training and further education opportunities
• Employee recommendation program with attractive compensations (bonus)
• Individual and local support and advice
• Travel allowance
• Assumption of costs for work cloth and health examinations
• fleixible working hours and partly home office
• Innovative and leading companies like Airbus Operations, Airbus Aerostructures, Airbus Defence & Space, Premium Aerotec, Airbus Helicopters and the aerospace supply industry

Interested?

Then please apply with your complete application documents. (Curiculum vitae and your certificates from the last three professional positions.)

Please understand that your documents cannot be returned because of organizational reasons. Therefore, refrain from sending expensive folders and photos, as well as original documents.

Please note that we process or store your data electronically in our IT system when you apply, in accordance with the provisions of the Federal Data Protection Act. With your application you agree to the electronic processing / storage of your data. You can disagree at any time if you do not want your data stored.

As a dynamic and modern personnel service provider we offer you, based on our long-standing experience and extensive market know-how in a wide range of different industries, exciting job positions at interesting and innovative companies. Benefit from our national and international networks and use STRATO personal as your personal steppingstone. We offer you comprehensive support and take over all administrative processes related to the application - and of course it is free of charge for you.

STRATO personal GmbH

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Kontakt

STRATO Personal GmbH
Frau Ljuba Nepein
Weberstraße 6
86836 Graben, Lechfeld