Product Owner "Climate as a Service" (m/w/d)

Stellenbeschreibung

The Product Owner for Viessmann’s "Climate as a Service" (CaaS) offering is responsible for the overall conceptual, strategic, operational, and sales management of the service. This role requires developing and expanding the CaaS service while maintaining the highest quality standards and growing the offering in both German and international markets. The Product Owner also provides technical and disciplinary leadership to the team, ensuring alignment with the company’s objectives and fostering a customer-focused service approach.

• Scale and optimize the CaaS offering in Germany and internationally, aligning with Viessmann’s strategic goals and customer needs.
• Provide operational support, establish routines, and collaborate with the SeSo Sales Team to ensure smooth operations.
• Ensure top service quality and customer satisfaction, handling escalations and process improvements.
• Develop and manage the CaaS P&L, ensuring profitable growth.
• Identify growth opportunities and develop business cases for CaaS expansion.
• Acquire and maintain key customer and installer partnerships, driving international business growth.
• Analyze KPIs, enhance reporting, and use data-driven insights to improve business models and decision-making.
• Lead, coach, and support a multidisciplinary team, making key hiring decisions and ensuring team development.

• Professional background and experience in the HVAC industry, ideally in business development, sales, or a technical role.
• Proven ability to lead teams in highly operational environments, strong communication and stakeholder management skills.
• Experience in identifying growth potentials for SaaS business models and translating them into actionable business cases.
• Ability to make well-founded decisions quickly based on complex business development issues.
• Solid understanding of business models and data-driven decision-making.
• Experience working in an international market and scaling business offerings across borders.
• Strong analytical and financial skills with a deep understanding of profit and loss management.
• Excellent customer relationship management, with a focus on improving customer satisfaction and service quality.
• Proficient in German and English.

Even if you don't fulfill all of the above but are ready to take this challenge on as a next step, go ahead and press “Apply” anyway. We love your spirit!

Our employees are the key to make our vision come alive. With that in mind, we‘ve created a range of perks for our employees, or as we like to call them, Viessmann family members:

• Plan for your retirement: take advantage of subsidies through our employer-funded pension program.
• Your well-being is close to Viessmann's heart: We support your physical and mental health with various initiatives.
• The Viessmann Academy and external partners offer many professional and personal training opportunities.
• Our flexible working hours allow you to balance your work and private life.

We are Viessmann Climate Solutions. Founded in 1917 as a heating technology manufacturer, and now part of Carrier, we are today one of the world's leading providers of efficient and systemic climate and renewable energy solutions. We cover all applications: heating, cooling, ventilation, water and air quality, energy generation, and energy storage for the residential and commercial sector.

Our integrated solution offering seamlessly connects products and systems via digital platforms and services to a holistic climate and energy solution, thus creating a safe and reliable feel-good climate for our users. All activities are driven by our company purpose, "We create living spaces for generations to come" and our employees are passionate about playing an active role in the energy transition. Join us on this exciting journey now.

Kontakt

Viessmann Climate Solutions
Viessmannstraße 1
35108 Allendorf (Eder)