Philipp Plein

Sales Assistant (m/w/d)

ab sofort

10115 Berlin


Sales Assistant (m/f/d)
PHILIPP PLEIN is an internationally operating luxury fashion and lifestyle company with the headquarter in Switzerland and owns stores all over the world.
We are searching for a Sales assistants for our luxury store in Berlin.
Key Responsibilities:
• Greet each customer in a warm and friendly manner
• Interact with customers as they enter the store
• Determine customer’s needs and direct them appropriately
• Ensure a unique and personalized luxury customer experience in the fitting rooms
• Provide the highest level of luxury customer service to each customer
• Keep sales floor and merchandise neat, organized and stocked
• Unpack, hang/fold merchandise, and secure security tags when needed
• Maintain the sales floor, fitting rooms
• Develop sales technique to insure maximum performance
• Identify and meet clients' needs
• Utilize all available sales tools to increase business and improve results
• Overcome client objections and offer alternatives
• Collaborate with all associates to achieve departmental and store goals
• Comply with all Point-of-Sale policies and procedures
• Replenish merchandise on the sales floor
• Develop rapport with clients
• Build and maintain repeat clientele
• Assist with merchandise floor moves and other visual tasks
• Process POS transactions accurately and efficiently
• Comply with all sales related policies and procedures
• At least 3 years of sales experience in luxury brand
• Fluent in English
• Portfolio clients
• Good knowledge of product knowledge
• Good knowledge of high-end fashion field
• Listening and communication skills
• A proactive individual
• Self-development attitude
• Flexibility and ability to build, execute and follow the Company strategy
• Customer luxury service


Philipp Plein